Pediatric Care Support Specialist

2 weeks ago

Chapel Hill, North Carolina, United States UNC Health Care Full time

Position Overview:
This role is eligible for our Nursing Support Incentive Program, which offers a total of $5,000 distributed over a three-year commitment.

Program Details:
For more information about the Nursing Support Incentive Program, please refer to our dedicated page.

Work Schedule:
This position involves a rotating schedule, including day and night shifts (7:00 AM - 3:30 PM, 3:00 PM - 7:30 AM).

Unit Description:
The Pediatric Intensive Care Unit (PICU) is a 20-bed facility that operates within a Level 1 Pediatric Trauma Center. Our dedicated team delivers care for complex pediatric medical and surgical cases, utilizing a collaborative, interdisciplinary approach.

Patient Care:
Our patient population encompasses a variety of specialties, including but not limited to trauma, general surgery, cardiothoracic surgery, neurosurgery, ENT, oncology, solid organ transplants, burns, and various medical specialties. We emphasize a family-centered care model within our nurturing environment.

Role Responsibilities:
This position encompasses dual responsibilities, including those of a Nursing Assistant (NA) and Health Unit Coordinator. Key duties include:

  • Assisting professional caregivers in delivering patient care.
  • Transporting patients and equipment, and maintaining patient rooms.
  • Performing clerical tasks, including documentation and maintaining the patient care unit desk area.
  • Supporting physicians and healthcare providers during routine examinations and procedures.
  • Monitoring patient care documentation and reporting significant changes to registered nurses or physicians.
  • Managing clerical responsibilities such as organizing workloads, greeting visitors, and maintaining medical records.
  • Conducting quality assurance audits and safety checks.
  • Providing clinical support, including cleaning work areas and assisting with supply inventory.
  • Delivering direct personal care to patients as outlined in their care plans.
  • Reinforcing routine patient education provided by registered nurses or physicians.

Qualifications:
To qualify for this position, candidates must:

  • Be listed as Nurse Aide I on the North Carolina Department of Health and Human Services Registry.
  • Hold Basic Life Support (BLS) for Healthcare Provider certification.
  • Possess one year of clerical or customer service experience and six months of related nursing assistant experience, or an equivalent combination of education, training, and experience.
  • Demonstrate fluency in verbal and written English.
  • Exhibit the capability to develop computer skills if not already competent.

Employment Information:
This position is classified as a State role within the UNC Health Care System, offering UNC Health benefits. We are committed to diversity and inclusion, considering qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations are available for applicants and employees regarding religious practices and disabilities.

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