Reservations Manager

3 days ago


Philadelphia, Pennsylvania, United States SOFITEL Full time
Job Title: Reservations Manager

We are seeking a highly skilled and experienced Reservations Manager to join our team at Sofitel Philadelphia. As a key member of our Rooms leadership, you will be responsible for providing managerial support to the Reservations team and ensuring the smooth operation of our reservations department.

Key Responsibilities:
  • Provide leadership and service in a friendly, engaging, and Luxury service culture standard that contributes positively to the team and Sofitel's Brand Vision and Mission.
  • Manage ALL Upsell programs and all commissions for third party vendors.
  • Promote and lead a service driven, results driven work environment with effective SOP (Standard Operating Procedures) to drive up Guest Satisfaction scores.
  • Assist in Maintaining employee morale and programs to maintain engagement.
Requirements:
  • A passion for everything Hospitality and luxury customer service.
  • Minimum of 3 years of previous Rooms management to include Guest Service and/or Reservations management experience in a luxury hotel setting preferred.
  • Knowledge of Opera Property Management System is an asset.
  • Excellent communication, organizational and problem-solving skills that allow you to lead and manage the Rerservations team effectively.
What We Offer:
  • Unlimited career development opportunities, both nationally and internationally.
  • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.
  • Give back through our Corporate Social Responsibility activities and local community based philanthropy.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



  • Philadelphia, Pennsylvania, United States SOFITEL Full time

    Reservations Manager Job DescriptionWe are seeking a highly skilled and service-minded leader to join our Rooms leadership team at Sofitel.Key Responsibilities:Provide managerial support to the Reservations team and contribute to daily operational duties as needed.Lead by example, offering exceptional leadership and service in a friendly, engaging, and...


  • Philadelphia, Pennsylvania, United States SOFITEL Full time

    About the RoleWe are seeking a highly skilled and experienced Reservations Manager to join our team at Sofitel. As a key member of our Rooms leadership, you will be responsible for providing managerial support to the Reservations team and ensuring the smooth operation of our daily duties.Key ResponsibilitiesLeadership and Service: Provide leadership and...

  • Reservations Manager

    3 weeks ago


    Philadelphia, Pennsylvania, United States SOFITEL Full time

    Job DescriptionWe are seeking a highly skilled and experienced leader to join our Rooms leadership team at Sofitel Philadelphia.Key Responsibilities:Provide managerial support to the Reservations team and assist with daily operational duties as needed.Lead by example and consistently demonstrate a luxury service culture standard that contributes positively...

  • Reservation Agent

    2 weeks ago


    Philadelphia, Pennsylvania, United States U-Haul Full time

    U-Haul Career OpportunityU-Haul is seeking a skilled Reservation Agent to support our team in providing exceptional customer service and managing equipment reservations. As a key member of our team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with reservation placement and equipment distribution.Key...


  • Philadelphia, Pennsylvania, United States Sonesta Hotels Full time

    Job Overview As a vital member of the Sonesta Hotels team, the Sales and Marketing Reservations Coordinator plays a crucial role in managing group reservations and supporting marketing initiatives. This position requires a detail-oriented individual who can effectively coordinate and execute various tasks to enhance the guest experience and drive...


  • Philadelphia, Pennsylvania, United States Sonesta Hotels Full time

    Job SummaryWe are seeking a highly motivated and organized Reservations and Sales/Marketing Coordinator to join our team at Sonesta Hotels. The successful candidate will be responsible for coordinating group reservations, sales, and marketing efforts to drive revenue growth and enhance the guest experience.Key ResponsibilitiesGroup Reservations and Sales:...


  • Philadelphia, Pennsylvania, United States Sonesta International Hotels Full time

    Job Overview Assists the Sales and Marketing Director in executing all hotel-related promotional initiatives, including social media and local advertising campaigns. This role encompasses the management of daily and monthly reservation tasks for both group and business transient bookings, alongside overseeing all associated reservation responsibilities. Acts...


  • Philadelphia, Pennsylvania, United States Sonesta International Hotels Full time

    Job Overview Assists the Sales and Marketing Director in executing various marketing strategies related to the hotel, including social media engagement and local promotional activities. This role encompasses managing daily and monthly reservation tasks for both group and business transient bookings, along with overseeing related reservation responsibilities....


  • Philadelphia, Pennsylvania, United States Sonesta International Hotels Full time

    Job Overview Assists the Director of Sales and Marketing in executing all hotel-related promotional activities, including social media management and local advertising initiatives. This role is responsible for overseeing daily and monthly reservation tasks for both group and business transient clients, in addition to managing various reservation-related...


  • Philadelphia, Pennsylvania, United States Federal Reserve Bank of Philadelphia Full time

    Company Overview:The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, along with the Board of Governors in Washington, D.C., constitute the Federal Reserve System. This institution plays a crucial role in shaping and executing monetary policy, supervising financial institutions, and offering financial services to banks and...


  • Philadelphia, Pennsylvania, United States Talula's Garden Full time

    About Talula's Garden:Part of the esteemed STARR Restaurants family, Talula's Garden embodies the essence of culinary excellence. Under the vision of restaurateur Stephen Starr and the celebrated Aimee Olexy, this establishment champions a true farm-to-table philosophy, delivering memorable interpretations of traditional Mid-Atlantic dishes with a...


  • Philadelphia, Pennsylvania, United States Talula's Garden Full time

    About Talula's Garden:Talula's Garden, part of the esteemed STARR Restaurants group, embodies a true celebration of culinary excellence. Under the vision of restaurateur Stephen Starr and acclaimed chef Aimee Olexy, this establishment showcases a farm-to-table philosophy that transforms traditional Mid-Atlantic cuisine into modern culinary experiences. The...


  • Philadelphia, Pennsylvania, United States Federal Reserve Bank of Philadelphia Full time

    Company OverviewThe Federal Reserve Bank of Philadelphia is one of the twelve regional Reserve Banks that, along with the Board of Governors in Washington, D.C., constitute the Federal Reserve System. This institution plays a crucial role in shaping and executing monetary policy, overseeing banking institutions, and delivering financial services to...


  • Philadelphia, Pennsylvania, United States Federal Reserve Bank of Philadelphia Full time

    Company Overview:The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, along with the Board of Governors in Washington, D.C., constitute the Federal Reserve System. This institution plays a vital role in shaping and executing monetary policy, supervising financial institutions, and providing essential services to the federal...


  • Philadelphia, Pennsylvania, United States Federal Reserve Bank Full time

    Job SummaryThe Federal Reserve Bank of Philadelphia is seeking a highly skilled Electrical Construction/Maintenance Manager to join our team. As a key member of our Facilities Management department, you will be responsible for the operation, maintenance, and improvement of our electrical distribution systems.Key ResponsibilitiesManage and coordinate the...


  • Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job Title: Assistant Front Office ManagerAt The Bellevue Hotel, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and maximizing room revenue and...

  • Front Desk Manager

    4 days ago


    Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job Title: Assistant Front Office ManagerThe Assistant Front Office Manager is a key member of our hotel team, responsible for ensuring the smooth operation of the Front Office department. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...


  • Philadelphia, Pennsylvania, United States Double Knot - Philadelphia Full time

    Job Title: Assistant General ManagerDouble Knot - Philadelphia, a part of Schulson Collective, is seeking an experienced Assistant General Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, maintaining high standards of quality and...


  • Philadelphia, Pennsylvania, United States Fpg, LLC Full time

    Territory Sales ManagerWe are seeking a results-driven Territory Sales Manager to grow and manage client relationships within an assigned territory. You will identify opportunities, offer tailored loan solutions, and help real estate investors achieve their business goals.Key Responsibilities:Build and maintain strong relationships with real estate...


  • Philadelphia, Pennsylvania, United States Philadelphia Magazine Full time

    Job Title: Assistant General ManagerWe are seeking an experienced Assistant General Manager to join our team at Via Locusta in Philadelphia. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage the...