Direct Market Expansion Leader

2 weeks ago


Stratford, Connecticut, United States ThinkTank Full time
Job Title: Direct Market Expansion Leader

About the Role: We are seeking a highly motivated and entrepreneurial individual to lead our expansion efforts in Bridgeport, CT. As the cornerstone of our mission to enhance connectivity, you will be responsible for enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in your designated territory.

Key Responsibilities:
  • Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
  • Territory Management: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
  • Strategic Location Scouting: Identify and secure optimal Partner locations within Bridgeport, CT to maximize service outreach and customer accessibility.
  • Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
  • Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Leadership: Cultivate a collaborative and high-performing team environment.


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