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Restaurant Operations Manager

1 month ago

Walnut Creek, California, United States Chicken Coup, LLC Full time
About Starbird Chicken

We're a modern, Bay Area-born concept serving delicious chicken in a positive and vibrant environment. Our team is passionate about creating food people can feel good about eating - fresh, scratch-made food made with quality ingredients.

Key Responsibilities
  • Provide exceptional hospitality to our guests and employees, ensuring a positive experience.
  • Develop and maintain strong relationships with team members, promoting a positive work environment.
  • Manage food costs, minimize waste, and maintain profit margins.
  • Ensure high-quality food presentation and attention to detail.
  • Utilize technology and operating systems to streamline operations.
  • Accurately handle cash and financial transactions.
  • Support the General Manager in decision-making and daily operations.
  • Train and develop team members to achieve their full potential.
  • Ensure compliance with company policies and procedures.
  • Supervise daily shift operations and coordinate front- and back-of-house activities.
  • Maintain kitchen procedures that meet food safety standards and regulations.
  • Lead by example and motivate team members during busy periods.
  • Communicate effectively with team members and guests.
  • Identify business priorities and set goals to drive success.
  • Embody Starbird's Core Values, Hospitality/Service Standards, and Team Member Standards.
Requirements
  • 3 years of experience in the restaurant industry, with 2 years in a leadership role.
  • Ability to lift and carry supplies and equipment up to 30 lbs.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and communication skills.
  • Ability to work in a team environment and lead by example.
Benefits
  • Tipped position with opportunities for advancement.
  • Subsidized medical, dental, and vision benefits.
  • 1 week of paid time off per year.
  • Language learning program through Babbel.
  • Tuition assistance program.
  • Free meal when working and discount when not.

Starbird Chicken is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.