Office Operations Manager
6 days ago
Job Overview
Luxer One is committed to streamlining the package acceptance process and addressing the package problem through automation. As we experience rapid growth, we seek a dedicated Office Operations Manager to oversee various people operations functions in our Charlotte, NC office.
This role involves managing Human Resource requests, IT requests, and facilities requests to ensure a smooth workplace environment. The ideal candidate will be an ambassador for Luxer One, possessing strong communication skills, attention to detail, and problem-solving abilities.
Responsibilities- Human Resource Request Coordination
- Collaborate with the HR department on employee onboarding and offboarding processes.
- Sit in on performance management discussions, such as terminations and disciplinary action.
- Facilitate employee training sessions on workplace policies and procedures.
- Prepare designated areas for company meetings.
- Assist with HR-related inquiries and campaigns.
- Maintain accurate records of employee data and documentation.
- Ensure compliance with mandatory training and company events.
- IT Request Management
- Act as the primary point of contact for all IT-related requests from employees.
- Coordinate with the IT team and leadership to deploy technical fixes.
- Track and prioritize IT requests for timely resolution.
- Provide technical support and guidance to employees.
- Facilities Request Oversight
- Handle facilities-related requests, including office maintenance, equipment procurement, and space planning.
- Order supplies and in-house catering.
- Liaise with vendors and service providers for timely delivery of services and repairs.
- Conduct regular inspections of the workplace environment to identify potential safety hazards or maintenance issues.
- Respond to facilities requests and workplace optics.
- Develop protocols for emergency response and evacuation procedures.
- Prior experience in human resources, workplace management, facilities coordination, or a similar role.
- Proficiency in using Apple Mac and iOS/Apple, as well as Google Workspace (G-Suite) environment.
- Ability to ramp up on HR and General IT systems.
- Excellent organizational skills and attention to detail.
- Effective written and verbal communication and interpersonal abilities.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of relevant laws and regulations governing workplace operations is a plus.
- Ownership of the role and responsibilities.
- Flexibility, discretion, and approachability.
Benefits
- Ongoing opportunities for professional growth and development.
- A culture that values diversity, inclusion, and education.
- A generous benefits package, including medical, vision, dental, 401K with employer match, accrued paid time off, and accrued paid sick leave.
Salary: $65,000 - $85,000 per annum
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