Restaurant Operations Manager

17 hours ago


Charlotte, North Carolina, United States LBJ COMMERCIAL LLC Full time

Job Title: Restaurant Operations Manager

Estimated Salary: $60,000 - $80,000 per year

About LBJ Commercial LLC:

We are a commercial dining establishment seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and a seamless dining experience.

Duties and Responsibilities:

  • Develop and Implement Operational Strategies: Develop short and long-term goals and KPIs for the restaurant, ensuring alignment with company objectives.
  • Lead and Manage Staff: Hire, train, and manage employees, providing regular performance reviews and coaching to ensure high standards are met.
  • Customer Service and Experience: Lead team in providing exceptional customer service, ensuring a positive dining experience for all guests.
  • Financial Management: Create and maintain a food and beverage budget, ensuring financial targets are met.
  • Health and Safety: Adhere to all health and safety rules and regulations, maintaining a clean and safe working environment.
  • Reporting and Analysis: Provide sales and productivity reports to upper management, analyzing data to inform business decisions.

Qualifications:

  • Education: High school diploma or equivalent required.
  • Experience: Previous restaurant management experience necessary.
  • Skills: Familiarity with Microsoft Office, restaurant management software, and POS software essential.
  • Presentation and Communication: Ability to remain calm and thrive under pressure, excellent management and leadership skills required.


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