Business Office Operations Coordinator

6 days ago


Charlotte, North Carolina, United States SCA Health Full time
Business Office Operations Coordinator - SCA Health

We are seeking a detail-oriented and organized Business Office Representative to join our team at CSC Museum Campus, Charlotte, North Carolina. As a Business Office Operations Coordinator, you will play a vital role in supporting the smooth operation of our business office by performing various tasks such as scheduling surgeries, answering phone calls, and handling patient inquiries.

About the Role:
  • Main Responsibilities:
  • Schedule surgeries and related procedures in the computer system, ensuring all necessary information is accurate and up-to-date.
  • Handle phone calls from physicians' offices and patients, responding promptly and efficiently to their queries.
  • Perform pre-registration tasks, including obtaining authorization from physicians' offices prior to surgery.
  • Maintain accurate records and logs for cancelled appointments and surgical procedures.
  • Assist with various clerical duties, such as photocopying forms, preparing patient charts, and retrieving faxes.
  • Ensure that all scheduled cases are verified and that patients with financial responsibilities are contacted promptly.
  • Document all insurance verification and patient calls in the patient's account.

Requirements:

  • Education: High school diploma or equivalent required; Associate degree or equivalent preferred.
  • Experience: Minimum three years of experience in healthcare, with at least one year of experience in surgery scheduling procedures.
  • Skillset: Ability to work independently and as part of a team, basic knowledge of surgery scheduling, receptionist, and registration responsibilities, stress management skills, flexibility with hours.

What We Offer:

  • A competitive salary range of $18.00 to $24.48 per hour.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

As a valued member of our team, you will have the opportunity to contribute to the success of SCA Health and make a positive impact on the lives of our patients and colleagues.



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