Lead Systems Engineer
2 weeks ago
Location: Remote
Employment Type: Full-time
Role Overview:
The Senior Systems & Network Engineer is essential in providing, implementing, and sustaining system and network solutions to guarantee uninterrupted operations across the organization and its associated entities.
This role encompasses the complete lifecycle of network solutions—from initial conception to everyday management. The engineer will collect network requirements, create planning and design documentation, and execute solutions that align with business objectives.Reporting to the Director of IT, this position works closely with a team of systems and network infrastructure engineers to deliver dependable solutions in a continuous operation environment.
The engineer must be ready for on-call support and after-hours maintenance as required.Key Responsibilities:
Cloud & Colocation Services:
Oversee the transition from internally hosted systems to Microsoft 365, AWS EC2, and other cloud platforms.
Firewall & VPN Management:
Collaborate with SonicWall Firewalls, SMA, and VPN systems to ensure compliance with information security standards.
Network & Server Maintenance:
Install, configure, and maintain switches, LAN devices with VLAN routing and switching, servers, SANs, etc.
VMWare Environments:
Implement and sustain VMWare environments, including SRA over VMWare.
Network Design & Deployment:
Design and deploy functional networks, including LAN, WLAN, and WAN.
Data Center Operations:
Ensure the operational integrity, reliability, and maintenance of data center equipment, including regular support and break-fix services.
Automation & Monitoring:
Automate tasks, monitor effectiveness, and resolve escalated issues from cloud and local infrastructure.
Mentorship & Security:
Guide team members on technical challenges, develop and test security measures, and engage with clients to address and resolve issues.
Documentation & End-User Support:
Maintain technical documentation, assist end-user hardware and software, and propose enhancements to network performance and scalability.
Physical Security:
Oversee access controls, CCTV, and firefighting systems, ensuring facility security through physical checks and monitoring systems.
Travel & Vendor Interaction:
Travel to U.S. offices as necessary, and engage with vendors for hardware, software, and license procurement.
Team Management:
Communicate job expectations, manage direct reports, conduct performance evaluations, and ensure business and development goals are achieved.
Qualifications:
Experience: 10 to 15 years in IT, IT security, and physical security, with strong vendor management experience.
Proficient in implementing, troubleshooting, and maintaining servers, workstations, firewalls, networks, and related equipment.
Experienced in Windows Server, Windows OS, and Microsoft 365 suite (Word, Excel, Outlook, Teams, SharePoint).
Skills:
Excellent verbal and written communication, critical thinking, leadership, organization, and problem-solving skills.
Must be self-motivated and capable of inspiring others.
Background:
Must pass a 10-year background check and drug screen.
Education & Certification:
Education:
Associate's degree in a technology-related field or 5-6 years of equivalent training and experience.
Certifications:
One or more of the following:
Microsoft Certification
A+ Certification
Network+ Certification
Security+ Certification
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