Operations Manager

6 days ago


Glendale, California, United States MV Transportation Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our transportation operations. As a key member of our team, you will be responsible for providing strategic leadership and direction to our operating locations, ensuring the delivery of annual business plans and compliance with company policies and procedures.

Key Responsibilities:
  • Manage customer relations through effective communication and outreach programs.
  • Select, train, and mentor location staff to ensure high-performing teams.
  • Oversee vehicle maintenance plans and ensure fleet availability to meet service requirements.
  • Develop and implement safety and training programs to ensure compliance with company, contract, and regulatory requirements.
  • Maintain client contact to meet or exceed expectations.
  • Conduct periodic departmental audits and review key operational metrics.
  • Ensure location financial metrics are managed continuously, exceptions are reported, and action plans are developed.
  • Implement and promote company policies and procedures.
  • Interact with the bridges committee to effectuate positive changes to policies, procedures, and programs.
  • Participate in location(s) labor and employee relations activities.
  • Provide insight and information to support location(s) contract renewals.
  • Create and present location(s) annual budget.
Qualifications:
  • College degree or equivalent business management experience.
  • Management experience required.
  • Minimum of 5 years of comprehensive experience in operations management and 7 years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
  • Labor/union(s) negations/expenses expertise.
  • Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
  • MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.

Starting salary range: $90,000 - $110,500

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.


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