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Customer Service Representative

2 months ago


Saginaw, Michigan, United States Bass Pro Shops Full time

Job Summary:

The Customer Relations Associate plays a vital role in delivering exceptional customer experiences at Bass Pro Shops. As a key member of our team, you will be responsible for providing top-notch customer service, handling merchandise with care, and offering expert guidance to customers.

Key Responsibilities:

  • Greet and acknowledge all customers in a prompt and friendly manner.
  • Provide information and direction to customers, ensuring they find the products they need.
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Participate in ongoing training and development to enhance customer service skills and product knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Strong product knowledge and ability to learn quickly.
  • Ability to work effectively in a team environment.