Clinical Program Director

4 weeks ago

Spokane, Washington, United States Providence Service Full time

Job Summary:

The Clinical Program Director for Women's & Children's Services is a key leadership position responsible for the strategic direction and administration of Children's Services Clinical Programs. This role also provides leadership for Women's Services across the care continuum in the INWA Service Area.

Key Responsibilities:

  • Provide leadership for strategic planning, clinical excellence, fiscal accountability, patient satisfaction, operational effectiveness, and positive relationships with other departments, members of the medical staff, physician practices, and all stakeholders within the scope and span of control.
  • Develop overall budget and targets to ensure financial performance measures are met for the programs across the delivery system.
  • Partner with medical staff to ensure the presence of an on-going quality improvement program by providing leadership for patient safety, quality improvement, service excellence, physician satisfaction, and program growth and development.
  • Collaborate effectively with ambulatory and acute physician/administrative leaders to develop and/or enhance programs and service delivery in a coordinated way to realize goals.
  • Represent service lines/programs on key committees for formulation of strategies and tactics to achieve critical performance improvement in health care delivery.
  • Create and engage high performing teams around key initiatives without direct line authority for staff.
  • Establish priorities for program marketing development and outreach designed to support growth.
  • Develop research strategies within programs, provide implementation plans, and monitor financial and scientific outcomes.
  • Identify strategic philanthropic priorities and partner with PHC Foundation to achieve targeted goals.
  • Participate with population health strategies.
  • Collaborate with related specialties in adult areas.

Requirements:

  • Bachelor's Degree in Healthcare, business, economics, or related field.
  • Master's Degree in Healthcare, business, economics, or related field (preferred).
  • 7 years of management or administrative experience in health care, preferably in an integrated health delivery network.
  • 7 years of solid financial background gained through both operations and business planning.
  • Ability to develop strong working relationships with physicians and other health care professionals.
  • Working knowledge of healthcare reimbursement principles, information systems, cost management, quality management, culture of excellence, and change management.
  • Understand and be comfortable in a matrix structured environment.
  • Understand the needs and preference of population served and manages the efficiency and quality of services for a patient population across service lines and divisions, in concert with physician partners.
  • Solid financial background gained through both operations and business planning experience.
  • Process information, adapt quickly to changing healthcare environment, and have ability to lead projects (from conception to implementation).
  • Change Management.
  • Computer skills – full proficiency in MS Office Suite; Collaboration Software and web-based medical support systems.

About Providence Service:

Providence Service is a comprehensive health care organization serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable. We offer a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.

Job Schedule: Full time

Job Shift: Day

Work Location: Sacred Heart Medical Center-Spokane

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