Operations Manager

3 weeks ago

Venice, California, United States Levain Bakery Full time
Job Description

About the Role:

The General Manager at Levain Bakery is a key position that oversees all aspects of day-to-day bakery and production operations. This includes managing production and inventory, maintaining health and safety standards, anticipating demand, supporting and developing team members, ensuring a positive customer experience, and keeping a high morale.

Key Responsibilities:

  • Manage day-to-day operations of the bakery and production, including maintaining DOH standards, creating the weekly schedule, administering accurate and on-time payroll, and performing regular preventative maintenance of equipment.
  • Monitor and adjust PARS to manage COGS, oversee on-time ordering practices, and ensure accurate weekly and end-of-period inventories.
  • Perform every role within the bakery and production to assess and achieve optimal performance.
  • Own the 4-wall P&L, partnering with operations to identify liabilities and opportunities to achieve financial goals.
  • Cultivate an inclusive culture and positive work environment for all team members.
  • Model superior customer service, providing a warm and welcoming environment for every customer that walks into one of our bakeries.
  • Create a succession plan to prepare the bakery and production for growth and labor changes.
  • Partner with Cookie Suite, Operations, Finance, Marketing, and People on larger initiatives and projects related to operational procedures, forecasting, and reporting, recruitment, and coaching.

Requirements:

  • 4-5 years of prior managerial experience in a food/beverage/retail environment and experience working in and managing a food production environment. Levain experience a plus.
  • Food Protection Certificate required.
  • Lift/push 10-50 pounds, including overhead.
  • Walk/stand on your feet for a 10-hour shift (excluding 1/2 hour break); walk up and down stairs in select locations.
  • Work an average of 50 hours weekly.
  • Read and communicate in English, including on the phone and in writing.
  • Utilize basic computer skills (Email, Microsoft Word).
  • Passion for what you do - you love both the people and business sides of the food industry and are great at thinking through both challenges and opportunities in either area.
  • Adaptability and flexibility - you recognize that in the food industry, anything can - and will - happen and you're able to calmly troubleshoot issues.
  • Eye for detail - you understand how to break down larger goals into day-to-day action and are inherently meticulous and strategic.
  • Collaborative spirit and commitment to Levain's core values - you're a team player and willing to lend a hand or elevate those around you and you're the first to jump in if extra help is needed in either the front or back-of-house.

Compensation and Benefits:

  • $90,000 - $100,000/year plus 20% Quarterly Bonus Potential.
  • Health, Vision, Dental Insurance.
  • Employer-funded Healthcare Reimbursement Account.
  • Additional supplemental benefits: Commuter Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.
  • 20% Quarterly Bonus Potential.
  • Three Weeks of Paid Time Off.
  • 401K with 3.5% Company Match.
  • Opportunity for growth and career development.

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