Restaurant Operations Manager
2 weeks ago
At Wilson Pitruzzelli, we are seeking a highly skilled and experienced Restaurant Manager to lead our team in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Oversee all day-to-day and long-term operations of the restaurant, ensuring seamless execution and high-quality service.
- Maintain and enforce policies and procedures outlined in the Ops Manual and Employee Handbook, promoting a safe, clean, and organized working environment.
- Conduct active on-the-floor observation, assessing the restaurant vibe and making adjustments as needed.
- Assist in HR communications and administration, ensuring effective employee management and development.
- Support payroll and scheduling processes, ensuring accurate and timely payment.
- Implement and execute all corporate policies and menu changes, maintaining brand consistency and quality.
- Attend employee discipline and corrective action meetings with the General Manager, ensuring fair and consistent treatment.
- Prepare home office communications for GM approval, ensuring timely and accurate reporting.
- Ensure the restaurant and equipment are in good working condition at all times, maintaining high standards of cleanliness and organization.
- Review daily HS comments and coordinate needs with the GM, ensuring prompt attention to customer feedback.
- Oversight of staff training, development, evaluations, and promotions, driving employee growth and engagement.
- Monitor brand reputation, customer satisfaction, and overall restaurant performance, identifying areas for improvement.
- Audit all charts, reports, store bank, discounts, voids, and credit, ensuring accurate financial management.
- Organize and lead shift staff meetings, all-staff meetings, department meetings, and inventory, promoting effective communication and teamwork.
- Assist in scheduling, ensuring adequate staffing and coverage.
- Review weekly forecasting and budgeting with the GM, ensuring accurate financial planning.
- Review P+L's with the GM and overall store financial performance, identifying areas for improvement.
- Optimize labor, COGS, performance, and morale, driving business growth and profitability.
- Able to stand for 9 hours.
- Lift 50 LBS.
- Maneuver 125 LBS kegs.
Salary: $75,000
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Restaurant Operations Manager
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Venice, California, United States WILSON PITRUZZELLI Full timeJob Title: Restaurant ManagerAt Wilson Pitruzzelli, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for the overall success of our restaurant, ensuring that our guests have an exceptional dining experience while maintaining a safe, clean, and organized working...
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Venice, California, United States WILSON PITRUZZELLI Full timeJob Title: Restaurant ManagerAt Wilson Pitruzzelli, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for the overall success of our restaurant, ensuring that our guests have an exceptional dining experience while maintaining a safe, clean, and organized working...
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