Restaurant Operations Manager

4 weeks ago


Venice, California, United States WILSON PITRUZZELLI Full time
Job Title: Restaurant Manager

At Wilson Pitruzzelli, we are seeking a highly skilled and experienced Restaurant Manager to lead our team in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Oversee all day-to-day and long-term operations of the restaurant, ensuring seamless execution and high-quality service.
  • Maintain and enforce policies and procedures outlined in the Ops Manual and Employee Handbook, promoting a safe, clean, and organized working environment.
  • Conduct active on-the-floor observation, assessing the restaurant vibe and making adjustments as needed.
  • Assist in HR communications and administration, ensuring effective employee management and development.
  • Support payroll and scheduling processes, ensuring accurate and timely payment.
  • Implement and execute all corporate policies and menu changes, maintaining brand consistency and quality.
  • Attend employee discipline and corrective action meetings with the General Manager, ensuring fair and consistent treatment.
  • Prepare home office communications for GM approval, ensuring timely and accurate reporting.
  • Ensure the restaurant and equipment are in good working condition at all times, maintaining high standards of cleanliness and organization.
  • Review daily HS comments and coordinate needs with the GM, ensuring prompt attention to customer feedback.
  • Oversight of staff training, development, evaluations, and promotions, driving employee growth and engagement.
  • Monitor brand reputation, customer satisfaction, and overall restaurant performance, identifying areas for improvement.
  • Audit all charts, reports, store bank, discounts, voids, and credit, ensuring accurate financial management.
  • Organize and lead shift staff meetings, all-staff meetings, department meetings, and inventory, promoting effective communication and teamwork.
  • Assist in scheduling, ensuring adequate staffing and coverage.
  • Review weekly forecasting and budgeting with the GM, ensuring accurate financial planning.
  • Review P+L's with the GM and overall store financial performance, identifying areas for improvement.
  • Optimize labor, COGS, performance, and morale, driving business growth and profitability.
Requirements:
  • Able to stand for 9 hours.
  • Lift 50 LBS.
  • Maneuver 125 LBS kegs.

Salary: $75,000



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