Case Management Supervisor

2 weeks ago


Venice, California, United States Safe Place for Youth Full time
About the Role

Safe Place for Youth is seeking a highly skilled and compassionate Case Management Supervisor to join our team. As a key member of our Access Center and A Bridge Home ABH team, you will be responsible for overseeing daily operations of case management activities, including supervising the Member Services team. Your expertise will ensure that all case management functions are performed accurately and efficiently, in compliance with state and federal regulatory requirements.

Key Responsibilities
  • Develop, implement, and supervise case management workflows in compliance with regulatory requirements
  • Support day-to-day operations and programming of the Access Center and A Bridge Home (ABH)
  • Supervise direct service staff in providing case management, housing navigation, and problem-solving services
  • Work closely with the Director to administer problem-solving funds and financial assistance
  • Review case management notes and service plans to ensure high-quality care
  • Monitor and provide continuous quality improvement of member charts, data collection, and analysis
  • Ensure program outcomes are met and performance and quality improvement strategies are embedded in the work
  • Develop a high-performing department culture and staff, including setting standards, motivating employees, and providing regular feedback
Requirements
  • Bachelor's Degree in Social Work, Psychology, Sociology, or related field (or comparable experience)
  • 3-4 years of case management or related experience working with unhoused and at-risk youth
  • 1-2 years of experience supervising direct service staff
  • Knowledge and experience working with co-occurring populations, LA-based housing resources, and best practice models
  • Strong verbal and written communication skills, including organizational, detail, and interpersonal skills
  • Ability to work effectively with people of diverse backgrounds and cultures
What We Offer

Safe Place for Youth offers a competitive benefit package, including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks, including weekly meditation/mindfulness and professional development opportunities tailored to your individual career growth.


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