Restaurant Operations Manager

3 weeks ago


Venice, California, United States WILSON PITRUZZELLI Full time

Job Type

Full-time

Job Summary

As a Restaurant Operations Manager at Wilson Pitruzzelli, you will be responsible for overseeing the day-to-day and long-term operations of our restaurant. This includes maintaining and enforcing policies and procedures, actively observing on-the-floor, assessing the restaurant vibe, and making adjustments as needed. You will also assist in HR communications and administration, payroll, and instituting and executing corporate policies and menu changes. Additionally, you will ensure the restaurant and equipment are in good working condition, review HS comments daily, and coordinate needs with the General Manager. You will also oversee staff training, development, evaluations, and promotions, as well as brand reputation, customer satisfaction, and auditing charts, reports, and store bank.

Responsibilities

Oversight of all day-to-day and long-term operations of the restaurant
Maintain and enforce policies and procedures in the Ops Manual and Employee Handbook
Active on-the-floor observation
Assess restaurant vibe and make adjustments
Assist in HR communications and administration
Assist in Payroll
Assist in instituting and executing all corporate policies and menu changes
Attend employee discipline and corrective action meetings with GM
Prepare all home office communications (The BUS) for GM approval
Ensure the restaurant and equipment is in good working condition at all times
Review all HS comments daily and help coordinate needs for GM
Oversight of staff training, development, evaluations and promotions
Brand reputation
Customer Satisfaction
Auditing all charts, reports, store bank, discounts voids and credit
Organizing & leading shift staff meetings, all-staff meetings, department meetings and inventory
Assist in Scheduling
Review weekly forecasting and budgeting with GM
Review P+L's with GM and overall store financial performance
Optimizing labor, COGS, performance and morale
Primary StationThe entire restaurant
Physical Requirements
Able to stand for 9 hours
Lift 50 LBS
Maneuver 125 LBS kegs
Salary Description

75,000



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