Dental Office Manager Position

4 weeks ago


West Brookfield, Massachusetts, United States Simply Dental Management Full time

Dental Office Manager Job Description

West Brookfield Dental is seeking a skilled Dental Office Manager to lead our team. This role is crucial in delivering clinical excellence and exceptional patient service, creating healthier smiles every day. The position is Monday through Friday, 8am to 5pm.

As a Dental Office Manager with Simply Dental Management, you will be part of a community-based office with the support and resources to focus on patient care. Our philosophy is simple: do right and success will follow. We care about people and improving the lives of our patients and team members.

Key Responsibilities:

  • Train, develop, and manage staff to meet performance standards.
  • Record daily statistics and compile weekly and monthly financial reports.
  • Manage employee scheduling and conduct staff meetings.
  • Complete administrative tasks, including bank deposits and daily/monthly financial goals.
  • Provide strong leadership, communication, and motivation skills, as well as supervise others.
  • Implement procedures and policies for smooth operations and staffing.
  • Oversee collections and accounts receivable.
  • Create an environment where staff can work as a team.
  • Resolve patient issues in accordance with company policies and procedures.
  • Respond efficiently to patient and doctor needs and inquiries.
  • Monitor and maintain office budget.
  • Oversee patient satisfaction and ensure outstanding customer service.
  • Address any shortfalls and implement improvements.

Requirements:

  • Minimum 1-3 years of experience as a dental office manager.
  • Working knowledge of dental practice management software.
  • Positive energy.
  • Superior communication skills with the ability to establish rapport and work closely with patients and staff.
  • Tactful and skillful in all situations.
  • Calm, confident, and organized leader.
  • Ability to find innovative ways to increase productivity.

Benefits:

  • Health Insurance.
  • Dental and Orthodontic Discounts.
  • 2 Weeks Accrued Vacation in the first year.
  • Up to 40 hours Accrued Sick time.
  • Paid Holidays.
  • 401K with 2% match.

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