Department Manager

6 days ago


Spring Lake, New Jersey, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

We are seeking a highly skilled and experienced Department Manager to join our team at H&M Hennes & Mauritz Gruppe. As a Department Manager, you will be responsible for leading a team of sales advisors and visual merchandisers to achieve sales and profit goals in the store.

Key Responsibilities
  • Sales and Profit: Analyze and follow up on sales and profit KPIs for the department, ensuring that actions are taken to maximize selling.
  • Team Management: Manage the recruitment, training, development, and succession planning of team members, ensuring that they have the skills and knowledge needed to succeed in their roles.
  • Customer Service: Ensure that H&M Customer Service standards are always delivered through active coaching and leading by example.
  • Store Operations: Work with the store management team to secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities.
  • Loss Prevention: Actively prevent loss and ensure that the department follows appropriate safety and security guidelines.
Requirements
  • Experience: 1-2+ years of transferrable experience in a retail or sales environment.
  • Skills: Strong leadership and communication skills, ability to analyze data and make informed decisions, and a passion for customer service and sales.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: $20.92-$23.53 hourly.
  • Benefits: Extensive development opportunities, staff discount card, and inclusion in the H&M Incentive Program – HIP.
  • Culture: Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.


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