Retail Sales Associate

4 days ago


Burlington, Massachusetts, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate at Duluth Trading Company. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, providing product knowledge, and maintaining a well-merchandised store environment.

Key Responsibilities
  • Develop and maintain a comprehensive knowledge of Duluth Trading Company products and services.
  • Provide solution-oriented, friendly service to customers, understanding their needs and preferences.
  • Effectively communicate sales and promotions to customers, highlighting the benefits and features of our products.
  • Assist customers in finding products, answering questions, and resolving any issues or concerns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Collaborate with colleagues to achieve sales goals, maintain a positive and productive work environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred, but not necessary.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Availability to work a variety of shifts, including weekends and holidays.
About Us

Duluth Trading Company is a leading retailer of innovative workwear and outdoor gear. We are committed to providing our customers with exceptional products, service, and value. Our team is passionate about delivering a unique and engaging shopping experience, and we are seeking like-minded individuals to join our team.



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