Patient Access Representative
1 week ago
Job Summary
The Patient Access Representative at Alta Hospitals plays a vital role in ensuring the efficient and orderly admission of patients. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Registers patients according to department procedures
- Completes admission forms accurately and thoroughly
- Verifies patient information using Master Patient Index function
- Ensures patients have required authorization for scheduled procedures
- Explains hospital policies regarding payment of service
- Operates PBX and answers incoming calls
- Provides a safe environment for patients, visitors, and others
Requirements
- Two years of admitting office and/or PBX operator experience
- Basic understanding of medical terminology
- Excellent written and verbal communication skills in English
- Strong time management skills
- Ability to multitask and maintain a work pace appropriate to workload
- Computer literacy and proficiency
- Must demonstrate customer service skills appropriate to the job
Education
High School Diploma or GED
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