Patient Access Representative

1 week ago


Monrovia, California, United States Alta Hospitals Full time

Job Summary

The Patient Access Representative at Alta Hospitals plays a vital role in ensuring the efficient and orderly admission of patients. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Registers patients according to department procedures
  • Completes admission forms accurately and thoroughly
  • Verifies patient information using Master Patient Index function
  • Ensures patients have required authorization for scheduled procedures
  • Explains hospital policies regarding payment of service
  • Operates PBX and answers incoming calls
  • Provides a safe environment for patients, visitors, and others

Requirements

  • Two years of admitting office and/or PBX operator experience
  • Basic understanding of medical terminology
  • Excellent written and verbal communication skills in English
  • Strong time management skills
  • Ability to multitask and maintain a work pace appropriate to workload
  • Computer literacy and proficiency
  • Must demonstrate customer service skills appropriate to the job

Education

High School Diploma or GED



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