Assistant Banking Center Manager
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Banking Center Operations Manager to join our team at Community Banks of Colorado. As an Assistant Banking Center Manager, you will play a critical role in building and maintaining relationships with our customers, training and coaching a team of banking professionals, and ensuring the effective operation of our banking center.
Key Responsibilities:
- Relationship Building: Develop and maintain strong relationships with our customers, understanding their financial needs and providing personalized service to meet those needs.
- Team Leadership: Train and coach a team of banking professionals to ensure they have the skills and knowledge needed to provide exceptional customer service and meet sales goals.
- Operational Excellence: Ensure the effective operation of our banking center, including managing cash handling, maintaining accurate records, and adhering to regulatory requirements.
- Communication: Develop and maintain effective communication with customers, team members, and other stakeholders to ensure seamless operations and achieve business objectives.
- Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Education: Associate's degree or equivalent required; Bachelor's degree or higher preferred.
- Experience: Minimum 2 years of experience in a banking or financial services role, with a proven track record of sales success and team leadership.
- Licenses and Certifications: Nationwide Mortgage Licensing System (NMLS) license required.
- Skills: Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and team members. Proficient in cash handling and financial software, with the ability to learn new systems and technologies quickly.
What We Offer:
As a Banking Center Operations Manager at Community Banks of Colorado, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package, including a scorecard-based incentive plan and a generous benefits package.
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