Customer Service and Storage Operations Manager
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.
Key Responsibilities
- Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
- Manage storage operations, including daily storage unit inspections, auditing cash drawers, and making bank deposits.
- Assess customer storage needs and make suggestions, including selling packing and moving supplies.
- Work independently at multiple locations, spending time both inside and outside.
Requirements
- Experience in customer service centered sales environments, including retail, restaurant, fast food, or other service-based companies.
- Valid driver's license and ability to utilize own vehicle to travel between different work locations and/or while conducting other work-related business.
- Ability to transport lift/move items weighing up to 35 pounds and spend up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
Benefits
- Total Rewards package available to our team, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
- Company paid life, accidental death insurance, and exclusive vendor discounts.
- Mileage reimbursement provided when traveling between properties or other work-related tasks.
- On-site company housing available to employees at many of our locations (performance and tenure required for eligibility).
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