Customer Service Representative
4 weeks ago
Job Summary:
U-Haul is seeking a skilled Reservation Agent to support our team in providing exceptional customer service and equipment reservation management. As a key member of our team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with reservation placement and equipment distribution.
Key Responsibilities:
- Assist with calls from and to customers, providing timely and accurate information.
- Support field team members and U-Haul dealerships with equipment and reservation management, ensuring efficient placement and distribution.
- Review reports to aid in effective placement of equipment, customer reservations, and contracts, ensuring accuracy and availability.
- Assist with the Company's U-Box portable storage product.
Requirements:
- High school diploma or equivalent.
- Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
- Proficient in customer service, time management, and multitasking.
What We Offer:
- Career stability and opportunities for advancement.
- U-Haul offers a wide range of personal and professional growth within its organization.
- Competitive benefits, including health insurance, paid holidays, and a 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP) and other benefits.
U-Haul is an Equal Opportunity Employer:
U-Haul is committed to creating a culture of health and wellness. We strive to create a work environment that is inclusive and respectful of all individuals. We are an equal opportunity employer and welcome applications from diverse candidates.
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