Restaurant Operations Manager

4 weeks ago


Charlotte, North Carolina, United States Marvin Love and Associates Full time

Restaurant Manager Position Overview

We are seeking a skilled and dedicated Restaurant Manager to oversee the daily operations of our historic hotel restaurant in Tennessee. As the Restaurant Manager, you will be responsible for ensuring exceptional customer service and maximizing profitability.

Key Responsibilities

  • Manage the day-to-day operations of the restaurant, including staff scheduling, inventory control, and cost management.
  • Train and supervise restaurant staff to deliver excellent customer service and maintain high quality standards.
  • Ensure compliance with health and safety regulations and food safety standards.
  • Create and implement strategies to increase revenue and customer satisfaction.
  • Monitor and analyze restaurant performance data to identify areas for improvement and implement corrective actions.
  • Handle customer inquiries, complaints, and feedback in a professional and timely manner.

Requirements

  • Proven work experience as a Restaurant Manager or similar role in a hospitality or food service setting.
  • Strong leadership and management skills.
  • Excellent customer service and communication skills.
  • Ability to manage a diverse team and create a positive work environment.
  • In-depth knowledge of food and beverage operations.
  • Understanding of restaurant financials and experience in budgeting and cost control.
  • Knowledge of health and safety regulations and food safety standards.
  • Ability to work flexible hours, including weekends and evenings.
  • Bachelor's degree in Hospitality Management or a related field is preferred.

Benefits

  • Retirement Plan (401k, IRA).
  • Health Care Plan (Medical, Dental & Vision).
  • Life Insurance (Basic, Voluntary & AD&D).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Family Leave (Maternity, Paternity).
  • Training & Development.

About Marvin Love and Associates

Marvin Love and Associates is a leading hospitality company that values exceptional customer service and employee satisfaction. We offer a dynamic work environment and opportunities for professional growth and development.



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