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Assistant General Manager

2 months ago

Fort Myers, Florida, United States Signet Jewelers Full time

Job Summary:

The Assistant General Manager is a key member of the Signet Jewelers team, responsible for supporting the General Manager in the day-to-day operations of the store. This role requires a strong focus on customer satisfaction, sales growth, and team development.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Sales Growth: Contribute to sales growth by identifying opportunities to increase sales and implementing strategies to achieve sales targets.
  • Team Development: Support the development of sales and office personnel, providing coaching and training to ensure they have the skills and knowledge needed to succeed.
  • Store Operations: Assist the General Manager in maintaining a clean, organized, and secure store environment, ensuring that all policies and procedures are followed.
  • Inventory Management: Assist in monitoring inventory levels, ensuring that stock is accurately counted and that merchandise is properly displayed.
  • Loss Prevention: Support the General Manager in maintaining a secure store environment, identifying and addressing any potential security risks.
  • Marketing and Promotions: Assist in implementing and administering marketing and promotional programs, ensuring that all promotions are executed effectively.
  • Reporting and Analysis: Provide regular sales and operational reports to the General Manager, analyzing data to identify trends and areas for improvement.

Requirements:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 2+ years of retail experience, preferably in a jewelry or luxury goods environment.
  • Skills: Excellent customer service and communication skills; ability to work in a fast-paced environment; strong analytical and problem-solving skills; ability to work effectively in a team environment.

Work Schedule:

The Assistant General Manager will work a varied schedule, including evenings and weekends, to ensure that the store is adequately staffed and that customer needs are met.