Customer Service Representative
1 week ago
At Staff My Agency, we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products. Your primary goal will be to ensure that our clients receive the best possible service and that their needs are met in a timely and professional manner.
Responsibilities:
- Meet new business production goals and objectives as established.
- Solicit new business via telephone, networking, and other lead sources.
- Develop insurance quotes, make sales presentations, and close sales.
- Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
- Treat each customer contact as a cross and up-sell opportunity, including financial products.
- Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
- Educate clients on the insurance policies that best suit their needs.
Requirements:
- Strong work ethic and leadership skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Interested in a sales career, sales experience preferred.
- Property and Casualty license or life license.
Benefits:
- Base pay with commissions.
- Bonus opportunities.
- Weekends off.
- Holidays off.
- Hands-on training.
- Professional work environment.
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