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Direct Market Manager

2 months ago

New York, New York, United States ThinkTank LLC Full time
Job Opportunity

We are seeking a highly motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in a key market. As the cornerstone of our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in your designated territory.

Key Responsibilities:
  • Sales and Marketing Strategy: Develop and execute superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
  • Team Leadership and Growth: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management and team development.
  • Location Scouting and Optimization: Identify and secure optimal Partner locations to maximize service outreach and customer accessibility.
  • Inventory Management and Control: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Candidate Recruitment and Onboarding: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training and Development: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance and Regulatory Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
  • Quality Assurance and Control: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management and Evaluation: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Collaboration and Leadership: Cultivate a collaborative and high-performing team environment.
  • Operational Coordination and Management: Manage all logistical components of the enrollment process effectively.
Ideal Candidate Profile:
  • A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
  • Passionate about connecting communities to essential Lifeline and ACP services.
  • Demonstrated success in sales and marketing within a similar market.
  • Strong understanding of the local area for strategic partner location scouting.
  • Proven leadership in managing and motivating teams.
Qualifications and Requirements:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits and Opportunities:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.