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Healthcare Customer Service Representative

2 months ago

Natick, Massachusetts, United States IASIS Healthcare Full time
Position Title: Patient Service Specialist I

Company: IASIS Healthcare

Job Overview:
As a Patient Service Specialist I, you will play a crucial role in enhancing the patient experience by providing exceptional service and support. Your responsibilities will include managing patient inquiries, scheduling appointments, and ensuring that all patient interactions are handled with care and professionalism.

Key Responsibilities:
1. Serve as the primary point of contact for patients, addressing their needs and concerns effectively.
2. Coordinate appointment scheduling and follow-up communications to ensure seamless patient flow.
3. Maintain accurate patient records and documentation in compliance with healthcare regulations.
4. Collaborate with medical staff to facilitate a positive patient experience.

Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in a healthcare setting is preferred but not required.

Why Join Us?
At IASIS Healthcare, we are committed to providing high-quality care and support to our patients. We value our employees and offer opportunities for professional growth and development. Join our team and make a difference in the lives of our patients.