Customer Service Representative

3 weeks ago


Natick, Massachusetts, United States Smashburger Full time
Smashburger Worcester St Job Description

We are seeking a skilled and enthusiastic Guest Service Expert to join our team at Smashburger Worcester St. As a key member of our crew, you will be responsible for delivering exceptional customer service, ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Provide Gold Standard service to each guest, ensuring their needs are met and exceeded.
  • Be knowledgeable about our menu items and make recommendations to guests.
  • Process POS transactions accurately and follow cash handling procedures.
  • Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
  • Visit tables after food delivery to ensure guests have everything they need.
  • Maintain a clean and organized restaurant environment at all times.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills and accuracy with cash handling.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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