Customer Service Associate

2 weeks ago


Pewaukee, Wisconsin, United States Good Harvest Market Corporation Full time
Position Overview

Good Harvest Market Corporation, a leading independent retailer specializing in natural and organic products, is on the lookout for dedicated part-time Customer Service Associates to join our Front End team. We pride ourselves on delivering exceptional service to our valued customers.

Availability: We are particularly interested in candidates who can work evening shifts, as many of our current staff will transition to school schedules. However, we also have upcoming opportunities for daytime shifts, so please indicate your availability when applying.

About You:

  • You resonate with our mission: "To passionately serve and nourish our community with organic, local, and sustainable options."
  • You have a knack for brightening someone's day.
  • You appreciate the importance of supporting local businesses.
  • You excel in providing service with a smile, manage cash transactions with precision, and perform basic math calculations effortlessly.

About Us:

  • We offer weekly pay, every Friday.
  • Employees enjoy a generous 25% discount on all products, including offerings from our in-house restaurant.
  • Both full-time and part-time employees can participate in our Simple IRA Retirement Match plan (eligibility begins at 18 years of age).
  • Full-time staff receive paid holidays, paid time off, and access to our group health care plans, including medical, dental, and vision coverage. Regular part-time employees working 20+ hours per week are also eligible for holiday pay.
  • We prioritize internal promotions when advancement opportunities arise.
  • Our work environment is educational and team-oriented, fostering a collaborative spirit among employees.

Key Responsibilities:

Your duties will include, but are not limited to:

  • Delivering outstanding customer service.
  • Accurately handling cash transactions.
  • Efficiently processing customer transactions using our point-of-sale system.
  • Maintaining cleanliness in the department.
  • Retrieving shopping carts from the parking area.
  • Restocking and organizing products as necessary.

Qualifications:

  • Flexible availability for retail hours.
  • Clear communication skills with customers.
  • Proficient cash handling abilities.
  • A strong interest in natural foods and healthy living.
  • Self-motivated with a strong work ethic.
  • Previous customer service experience is preferred.

Physical Requirements:

  • Ability to stand for extended periods.
  • Capability to lift up to 20 lbs regularly.
  • Frequent bending, kneeling, reaching, lifting, pushing, and pulling.
  • Adaptability to varying temperature conditions while performing tasks.

Disclaimer: The responsibilities and qualifications listed above are representative and not exhaustive. The employer reserves the right to modify this job description at any time and may require employees to perform additional tasks as needed.



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