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Customer Care Representative

2 months ago

Pewaukee, Wisconsin, United States Molly Maid Full time
About the Role

Molly Maid is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in upholding our commitment to customer satisfaction and professionalism.

Key Responsibilities
  • Grow and Retain Customers: Develop and maintain strong relationships with our valued customers, providing exceptional service and ensuring their needs are met.
  • Communicate Effectively: Communicate with customers and leads in a friendly, positive, and professional manner, using strong interpersonal and oral communication skills.
  • Promote Our Culture: Embody our culture of teamwork and positivity, and contribute to a fun and supportive work environment.
  • Customer Satisfaction: Identify and assess customer needs, resolve concerns, and provide solutions and alternatives to ensure customer satisfaction.
Requirements
  • Legally Authorized to Work: Must be legally authorized to work in the United States.
  • Background Check: Must pass a background check.
  • Availability: Must be available to work Monday through Friday during the day, 8am to 5pm.
What We Offer
  • Competitive Pay: Earn a guaranteed minimum wage of $15.00 per hour, with the ability to make up to $800.00 per week, paid weekly.
  • Benefits: Earn paid time off weekly, up to 10 days per year, and earn one day of sick time off for every 8 weeks worked.
  • Advancement Opportunities: Opportunities for advancement and career growth within the company.