Restaurant Operations Manager

2 weeks ago


Tulsa, Oklahoma, United States Rib Crib BBQ Full time
Restaurant General Manager Job Description

About the Role:

Rib Crib BBQ is seeking an experienced Restaurant General Manager to lead and oversee the daily operations of our bustling dining establishment. As a key member of our management team, you will be responsible for providing direction and support to hourly employees, ensuring exceptional customer satisfaction, and driving business growth.

Key Responsibilities:

  1. Operational Excellence: Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
  2. Employee Management: Recruit, select, maintain, evaluate, and promote employee relations and scheduling according to individual performance and business needs.
  3. Financial Management: Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling, and rotation procedures.
  4. Customer Service: Make employment decisions, oversee guest recovery, and resolve food service issues.
  5. Regulatory Compliance: Abide by all state and federal regulations as required by law to ensure the health and well-being of employees and/or guests.

Requirements:

  1. Experience: Minimum two years previous management experience in a full-service establishment based on management's discretion.
  2. Knowledge and Skills: Knowledgeable in both back-of-house and front-of-house operations, capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift.
  3. Certifications and Education: High School diploma or equivalency as determined by management, Food Service Manager Certificate, and completion of M.I.T. Program.

Working Conditions: Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

Compensation: $55,000 - $75,000 Yearly Salary



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