Operations Manager

1 day ago


Monticello, Minnesota, United States Perkins Restaurant & Bakery Full time
Assistant Manager Job Description

As the Assistant Manager at Perkins Restaurant & Bakery, you will play a key role in ensuring exceptional customer experiences and maintaining high-quality service standards.

Key Responsibilities:

  • Provide exceptional customer service, addressing guest concerns and resolving issues in a timely and professional manner.
  • Train and develop team members to ensure they have the skills and knowledge needed to deliver outstanding service.
  • Monitor and maintain high-quality food and beverage standards, adhering to company policies and procedures.
  • Assist with opening and closing procedures, including inventory management and cash handling.
  • Collaborate with the management team to achieve business objectives and improve operational efficiency.

Requirements:

  • Previous experience in a customer-facing role, preferably in the food service industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.


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