Operations Manager
1 day ago
As the Assistant Manager at Perkins Restaurant & Bakery, you will play a key role in ensuring exceptional customer experiences and maintaining high-quality service standards.
Key Responsibilities:
- Provide exceptional customer service, addressing guest concerns and resolving issues in a timely and professional manner.
- Train and develop team members to ensure they have the skills and knowledge needed to deliver outstanding service.
- Monitor and maintain high-quality food and beverage standards, adhering to company policies and procedures.
- Assist with opening and closing procedures, including inventory management and cash handling.
- Collaborate with the management team to achieve business objectives and improve operational efficiency.
Requirements:
- Previous experience in a customer-facing role, preferably in the food service industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
- Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
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Restaurant Operations Manager
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