Enterprise Customer Advocate

3 weeks ago


New York, New York, United States Sourcemap Full time
Role Responsibilities
  • Manage post-sales activity for assigned portfolio of customers through strong relationship-building and product adoption tactics.
  • Craft joint customer success plans and facilitate workshops with customers on best known practices.
  • Manage approximately 15 enterprise customers and identify, plan, and execute on strategies leading to renewals, expansion, and overall customer health scores.

Required Skills and Qualifications
Required skills include 5+ years relevant work experience and demonstrated success in Customer-facing enterprise SaaS, account management or strategic consulting role. Experience deploying large-scale technology solutions for Fortune 500 companies, with a preferred focus on supply chain transparency, global compliance, sustainability, global trade, or international business.

  • New York, New York, United States PERSUIT Full time

    PERSUIT seeks an Enterprise Customer Advocate to manage and grow relationships with our strategic clients, acting as a trusted advisor to corporate law departments and guiding them through best practices in RFP and Alternative Fee Arrangement (AFA) strategies.Key Responsibilities:Manage a portfolio of key clients, leading client training and providing...


  • New York, New York, United States Sourcemap Full time

    Job DescriptionWe are looking for a highly skilled Customer Success Manager to join our team at Sourcemap. The ideal candidate will have experience in managing post-sales activity for enterprise customers, building strong relationships, and executing strategies leading to renewals, expansion, and overall customer health scores. You will be responsible for...


  • New York, New York, United States SimilarWeb Full time

    Unlocking OpportunitiesIn this role as an Enterprise Client Advocate, you will be instrumental in shaping and executing strategic plans to drive growth and retention with our valued investor clients. Your key objectives will include:* Developing and maintaining strong relationships with senior management and stakeholders* Providing expert guidance on...


  • New York, New York, United States Vertice Full time

    At Vertice, we're passionate about creating a supportive and caring culture of high-performing people. As a Customer Experience Advocate, you'll play a critical role in ensuring our customers achieve great value from our product. You'll be responsible for building strong relationships with our Enterprise customers, understanding their unique needs, and...


  • New York, New York, United States Quantexa Full time

    Quantexa is a data-driven organization seeking a dedicated professional to join our team as a Customer Success Advocate. In this role, you will work closely with clients to understand their needs and provide tailored solutions that drive business value.The ideal candidate will have significant experience in customer success or consulting services, with a...


  • New York, New York, United States Glean Full time

    About GleanGlean is a cutting-edge enterprise software company that enables businesses to build a system of intelligence. Our platform connects AI and knowledge, bringing all a company's data together, understanding it at a deep level, and providing industry-leading search relevance. We're backed by leading venture capitalists and have a world-class team...


  • New York, New York, United States Greenfly Full time

    Job Title:Enterprise Customer Success StrategistCompany Overview:At Greenfly, we empower the world's biggest sports, entertainment and media organizations to power their short-form content ecosystems. We're seeking a strategic thinker to join our Customer Success department and drive growth in our biggest sports league relationships.About the Role:This role...


  • New York, New York, United States Global Relay Full time

    About the Position:This Senior Customer Success Manager position at Global Relay involves leading and managing our relationships with existing mid-size customer base. You will be responsible for ongoing account management, reconciliation, upselling, and customer service. To succeed in this role, you must possess excellent communication and problem-solving...


  • New York, New York, United States Glean Full time

    Unlock Your PotentialWe're seeking a highly skilled Enterprise Customer Success Strategist to join our team at Glean. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our enterprise customers.As an Enterprise Customer Success Strategist, you will serve as the primary point of contact...


  • New York, New York, United States Glean Full time

    About GleanGlean is a leading provider of innovative AI solutions, dedicated to making knowledge work faster and more humane. We're passionate about transforming the way people work, and we believe that AI will play a critical role in this transformation.The RoleWe're seeking a seasoned Customer Success Manager to join our team. As a CSM, you'll be...


  • New York, New York, United States Vertice Full time

    Job OverviewWe are a fast-growing startup that is changing the way businesses buy and sell SaaS. We are looking for an Enterprise Customer Success Expert to join our team, someone who can help our customers achieve great value from our product.Key ResponsibilitiesDeliver exceptional service to our Enterprise customers, ensuring they achieve maximum value...


  • New York, New York, United States Wix Full time

    OverviewWe are Wix's Enterprise team, a new group focused on becoming the go-to solution for large companies seeking to maximize their online potential.Salary and BenefitsThe approximate base compensation for this role is $95,000 - $110,000. In addition to the base pay, this position includes variable compensation earned and company RSUs as part of the...


  • New York, New York, United States Writer Full time

    Are you a seasoned customer success expert seeking a new challenge? We're looking for an Enterprise Customer Success Manager to join our team at Writer, a leading AI platform. In this role, you'll be responsible for helping our enterprise customers achieve success with our product.As an Enterprise Customer Success Manager, you'll act as the single point of...


  • New York, New York, United States Sourcemap Full time

    Key Performance IndicatorsYour success will be measured by your ability to manage a large portfolio of customers, ensuring high levels of satisfaction, retention, and growth. Key metrics include renewal rates, expansion opportunities, and customer health scores.Requirements and Qualifications:This role requires a minimum of 5 years of relevant work...


  • New York, New York, United States Epidemic Sound Full time

    We are seeking a Strategic Client Advocate to join our Enterprise Sales Organization. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our enterprise clients, driving business growth, and ensuring exceptional customer experiences.Key ResponsibilitiesMain Objectives:Develop and implement strategies...


  • New York, New York, United States Tennr Full time

    About Tennr:Tennr is a forward-thinking technology company dedicated to revolutionizing the healthcare experience through its innovative AI-powered solution, RaeLLM.Job Overview:We are seeking an accomplished Enterprise Customer Success Strategist to join our team. This role will focus on building strong relationships with our enterprise clients, providing...


  • New York, New York, United States Bask Health Full time

    About the RoleIn this position, you'll wear many hats, from onboarding and value realization to expansion and renewals. You'll partner with customer stakeholders to develop custom engagement initiatives, manage customer data, and deliver program demos to showcase the benefits of our platform. With a focus on customer success, you'll believe no task is too...


  • New York, New York, United States Street Context Full time

    We're on a mission to build more efficient capital markets at Street Context. Our technology provides highly scalable sources of customer insights for investment banks, brokerages, and independent research providers. As an Enterprise Account Manager, you'll work closely with our customers throughout every step of their journey with us to drive success and...


  • New York, New York, United States Sprinklr Full time

    Company OverviewSprinklr is a leading enterprise software company that enables organizations to deliver human experiences to every customer, every time. Our unified customer experience management (CXM) platform helps companies across various industries unlock the full potential of their customers. With a strong presence in New York City and a global team,...


  • New York, New York, United States Tabs Full time

    At Tabs, we are seeking an experienced Enterprise Implementation Manager to support our largest, most strategic customers with implementation and onboarding until full go-live.">Job DescriptionWe are looking for a leader within the Implementation Team at Tabs who will directly be involved in the development of the department. Your responsibilities will...