Enterprise Customer Advocate
3 weeks ago
- Manage post-sales activity for assigned portfolio of customers through strong relationship-building and product adoption tactics.
- Craft joint customer success plans and facilitate workshops with customers on best known practices.
- Manage approximately 15 enterprise customers and identify, plan, and execute on strategies leading to renewals, expansion, and overall customer health scores.
Required Skills and Qualifications
Required skills include 5+ years relevant work experience and demonstrated success in Customer-facing enterprise SaaS, account management or strategic consulting role. Experience deploying large-scale technology solutions for Fortune 500 companies, with a preferred focus on supply chain transparency, global compliance, sustainability, global trade, or international business.
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Enterprise Customer Advocate
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Enterprise Customer Advocate
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