Patient Services Supervisor
3 weeks ago
Cencora is seeking a highly skilled Patient Services Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient services and supporting business development initiatives.
Key Responsibilities:- Navigate the healthcare system to achieve prescription fulfillment and improved patient outcomes.
- Collaborate with stakeholders to expand health system services and increase revenue through business planning and marketing.
- Assess and develop strategies for providing specialty prescription pharmacy services to support patients.
- Serve as the primary point of contact for client specialty pharmacy prescriptions, responsible for marketing, prior authorization, EMR, and documentation.
- Influence physician and clinic staff to refer patients to health system's preferred specialty pharmacy provider through education and excellent customer service.
- Develop and maintain close relationships with clinic staff, physicians, pharmacies, and hospital contacts through face-to-face interactions.
- Support customer relationships by delivering professional presentations and facilitating educational meetings as needed.
- Work extended hours when needed to ensure patients receive their medication and complete business objectives.
- A minimum of four years of experience in fields such as benefit verification, prior authorization, medical billing, medical office administration, social work, medical records, patient financial services, pharmacy, nursing, or similar vocations.
- Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or Certified Medical Assistant (CMA), or other comparable national certification or comparable state certification.
- Knowledge of healthcare insurance, prior authorization, and/or coding is preferred.
Cencora provides a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This includes support for working families, training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.
Equal Employment Opportunity:Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
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Patient Services Supervisor
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Knoxville, Tennessee, United States Cencora Full timeJob Title: Patient Services SupervisorCencora is seeking a highly skilled Patient Services Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient services and support to our clients.Key Responsibilities:Navigate the healthcare system to achieve prescription fulfillment and...
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Patient Services Supervisor
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Knoxville, Tennessee, United States Cencora Full timeJob SummaryWe are seeking a highly skilled Patient Services Supervisor to join our team at Cencora. As the primary point of contact for patient services, you will work closely with our health system clients to support business development and execute marketing plans that expand services and increase specialty prescription capture rates.Key...
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