Product Manager, Financial Accessibility Programs
2 weeks ago
Overview:
Role Number:
At Apple, we don't just create products; we engineer experiences that transform entire sectors. Our Apple Store Online team is at the forefront of this mission, managing Apple's most extensive retail platform.
Our primary objective is to provide a seamless, personalized digital shopping experience where customers can explore, purchase, and learn about Apple products from anywhere.
Every customer interaction should feel unique, and our responsibility is to elevate the standard of service they receive. To achieve this extraordinary vision, we need exceptional individuals who can perform remarkable tasks.
The Apple Store Online Product Management team is in search of a committed Product Manager to define and execute Apple Affordability Program experiences tailored for the Apple Store Online.
Your role will involve enhancing the online store's offerings while collaborating with key business partners and engineering teams to broaden Apple Affordability initiatives, leading cross-functional teams to ensure effective implementation.
Key Responsibilities:This position will spearhead Apple Affordability programs (such as Financing with Upgrade and Trade-In experiences) across global markets, focusing on Apple's customer demographics, relevant finance/payment partners, and market-specific requirements.
You will work closely with global partners across various functions, including Commercial Programs, Finance, Operations, Engineering, Marketing, Design, Legal, and other product areas, to define and implement a comprehensive program experience and capabilities.
In this role, you will consistently lead with a customer experience perspective, making informed decisions, tracking progress against key performance indicators, and contributing to broader retail strategies, all while fostering an inclusive environment that respects diverse perspectives and encourages curiosity.
- 4+ years of experience in Product Management and Project/Program Management, particularly in e-commerce or consumer digital experiences.
- Experience in defining or enhancing customer experiences related to affordability programs, including trade-in, loyalty/upgrade, and financing initiatives.
- Foundational knowledge of payment solutions (including BNPL and financing) and Trade-In or Upgrade programs.
- Experience with global program expansions.
- Strong communication skills to engage all organizational levels in key decision-making processes.
- Ability to critically assess and debate significant issues to achieve optimal outcomes for customers.
- Proficient decision-making, problem-solving, and prioritization skills; adept at managing multiple projects with competing priorities.
- Capability to simplify complex problems and present them in an understandable manner.
- Ability to grasp technical matters beyond personal expertise and synthesize them for broader discussions.
- Thrives in a dynamic, ambiguous environment, operating at both strategic and tactical levels.
- Exemplifies Apple's values of inclusivity and diversity in daily activities.
At Apple, base pay is just one component of our comprehensive compensation package, determined within a range based on skills, qualifications, experience, and location.
The base pay range for this role is between $136,300 and $248,700. Additionally, Apple employees have the opportunity to become shareholders through participation in discretionary employee stock programs.
Employees may also be eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount through the Employee Stock Purchase Plan.
Benefits Include:
Comprehensive medical and dental coverage, retirement benefits, discounts on products and services, and reimbursement for certain educational expenses related to career advancement at Apple.
This role may also be eligible for discretionary bonuses or commission payments, as well as relocation assistance. Learn more about Apple Benefits.
Note:
Apple's benefits, compensation, and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer committed to inclusion and diversity, taking affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about your EEO rights as an applicant.
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