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Business Development Representative

2 months ago

East Lansing, Michigan, United States Michael Church - State Farm Agent Full time
About the Role

We are seeking a highly motivated and results-driven Business Development Representative to join our team at Michael Church - State Farm Agent. As a key member of our agency, you will play a crucial role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Needs-Based Review Process: Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Marketing and Sales: Work with the agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Interest in Marketing: Demonstrate a genuine interest in marketing products and services based on customer needs.
  • People-Oriented: Possess excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Self-Motivated: Be highly self-motivated and able to work independently with minimal supervision.
  • Technical Skills: Have experience in a variety of computer applications, particularly Windows, and be proficient in using software to manage customer relationships and track sales performance.
  • Team Player: Be able to work collaboratively as part of a team, contributing to a positive and productive work environment.
What We Offer
  • Competitive Salary: A competitive salary, plus commission/bonus structure.
  • Paid Time Off: Paid vacation and personal/sick days.
  • Valuable Experience: The opportunity to gain valuable experience in a dynamic and fast-paced sales environment.
  • Growth Potential: Opportunities for advancement and career growth within the agency.