Food Service Operations Supervisor
2 weeks ago
North Oaks Senior Living Community is a distinguished provider of senior living services, dedicated to enhancing the quality of life for our residents through exceptional hospitality and care.
Position Summary:
We are currently seeking a dynamic and service-oriented Food Service Operations Supervisor to lead our dining team. This role is essential in ensuring a pleasant and refined dining atmosphere for our residents and their guests.
Key Responsibilities:
- Oversee the aesthetic and operational aspects of the dining area, ensuring cleanliness and organization of all dining facilities.
- Manage the setup and presentation of dining tables, including linens, utensils, and decorative elements.
- Coordinate work schedules and assignments for dining staff, ensuring compliance with service standards.
- Maintain accurate records and reports related to dining operations.
- Collaborate with the Food & Beverage Director to monitor dining room performance and implement improvements.
- Assist in the recruitment, training, and ongoing development of dining personnel.
- Develop and uphold service objectives and standards to enhance the dining experience.
- Provide comprehensive training for new hires and continuous education for existing staff.
- Ensure compliance with health and safety regulations in all dining operations.
- Support menu planning and meal preparation as needed.
- Assist in organizing special events and catering services.
Additional Responsibilities:
- Foster a safe and welcoming environment for residents and staff.
- Conduct regular inspections of dining equipment and facilities.
- Participate in budget management and cost control initiatives.
- Engage in training sessions and professional development opportunities.
- Be available for emergency situations to maintain food service continuity.
- Adhere to all safety protocols and regulations.
- Ensure confidentiality and compliance with relevant health information regulations.
- Maintain respectful and friendly interactions with residents and colleagues.
Qualifications:
- Minimum of two years of supervisory experience in food service or hospitality environments.
- Strong communication and interpersonal skills to effectively engage with residents, families, and team members.
- Ability to follow instructions and guidelines in English.
- Compliance with health and safety policies is mandatory for this role.
Physical Requirements:
This position requires light to moderate physical activity, including standing and walking for the majority of the workday. Candidates should be able to lift up to 50 lbs and perform tasks that involve bending and stretching.
North Oaks Senior Living Community is an equal opportunity employer committed to diversity and inclusion in the workplace.
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