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Enterprise Service Management Analyst
2 months ago
Join Our Team: Become a vital member of our Enterprise Service Management (ESM) help desk team, which serves as the primary access point for procurement requests. We are dedicated to ensuring efficient purchasing channels and adherence to compliance standards. This role has evolved from a pilot initiative to a significant contributor to our procurement operations. It is an excellent fit for individuals who are enthusiastic about enhancing client experiences, achieving transactional excellence, and implementing innovative procurement strategies.
Position Type: This is a Temp to Permanent opportunity.
Key Responsibilities:
- Facilitate the procurement requisition workflow and manage contract releases.
- Ensure precise financial coding on all procurement requests.
- Propose and evaluate enhancements to systems and processes.
- Provide timely responses to client inquiries, ensuring exceptional relationship management.
- Generate and disseminate management reports.
- Effectively apply financial approvals, authorized signers, and procurement policies.
- Collect, analyze, and interpret procurement data to identify trends.
- Foster strong relationships with stakeholders and clearly communicate procurement policies.
Qualifications:
- A minimum of three years of experience in procurement.
- An undergraduate degree is required; a background in Accounting or Finance is preferred.
- Strong skills in relationship management, analytical thinking, and organization.
- Project management experience is advantageous.
- Ability to juggle multiple tasks and projects simultaneously.
- Familiarity with Oracle is a plus.
Why Work With Us:
Be part of a transformative journey in procurement processes within a vibrant and innovative environment. We offer continuous learning and career advancement opportunities, along with a competitive benefits package and a supportive culture that values work-life balance.
Enhance our procurement processes and contribute to client satisfaction by joining us.
