Resident Experience Coordinator

4 weeks ago


Atlanta, Georgia, United States Asset Living Full time
Job Overview

Asset Living is a dynamic company that fosters thriving communities nationwide. As a Resident Experience Specialist, you will play a vital role in ensuring our residents have an exceptional living experience. Your primary responsibilities will include reputation management, resident satisfaction, community-focused events, and reporting duties.

Key Responsibilities:

  • Monitor and respond to online reviews and ratings to maintain a positive reputation.
  • Develop and execute resident review solicitation campaigns to encourage feedback.
  • Collaborate with on-site teams to achieve monthly property goals and track progress.

Requirements:

  • High school degree or equivalent required.
  • Prior experience as a Community Director is essential.
  • Excellent communication and interpersonal skills are necessary for effective collaboration with residents, employees, and vendors.
  • Bi-lingual abilities may be required based on property needs.
  • Proficiency in MS Office, YARDI, and related software is preferred.
  • Familiarity with landlord-tenant laws, fair housing regulations, and OSHA requirements is necessary.

This job description is a guide of expected duties and may be modified at any time. Additional duties or responsibilities may be assigned without notice.



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