Member Experience Coordinator
4 weeks ago
World 50 Group is a network of private peer communities that empower CEOs and C-level executives to drive innovation and growth. Our mission is to accelerate the success of our members and their organizations.
The OpportunityWe are seeking a highly organized and detail-oriented Member Services Coordinator to support our teams in delivering exceptional member experiences across multiple communities. As a key member of our Memberships team, you will play a critical role in ensuring accurate member information, managing special projects, and providing exceptional service to our members.
Key Responsibilities- Work closely with World 50 communities to execute membership activities and ensure seamless member experiences.
- Create and maintain accurate member information in Salesforce to inform member interactions.
- Manage special projects and research related to membership communities, including drafting emails and coordinating event details.
- Assist Member Services Associates with preparing and following up on member interactions, including pre-call research and data input into Salesforce.
- Bachelor's Degree and 0-4 years of related experience.
- Highly organized, creative, and attentive to detail.
- Able to manage, prioritize, and complete multiple projects simultaneously.
- Flexibility to accommodate different situations and temperaments.
- Ability to interact with C-suite executives with confidence.
- Strong work ethic and willingness to take ownership of wide-ranging responsibilities.
- Solid computer and analytical skills.
- Persistence, resourcefulness, drive, and the ability to work proactively and independently.
- Excellent communication skills, both interpersonal and written.
- The highest standards for quality and service.
- Curiosity and a growth mindset.
While performing the responsibilities of this position, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. The associate is occasionally required to travel.
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