Meat Department Supervisor

1 day ago

Sheboygan, Wisconsin, United States Festival Foods Full time
About Festival Foods

Festival Foods is a Wisconsin family- and employee-owned grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

Job Summary

The Meat Department Manager is responsible for leading all Meat associates, showcasing Festival's meat and seafood selection, and ensuring department goals and objectives are being obtained.

Key Responsibilities
  • Lead, coach, teach, and reinforce Festival culture, customer service, and performance expectations to all Meat associates.
  • Maintain adequate staff levels by interviewing applicants and extending job offers.
  • Ensure thorough and consistent training for all new and current Meat Department associates.
  • Finalize and approve weekly work schedule for department associates.
  • Collaborate with Meat Department leaders on the writing and delivering of associate performance reviews.
  • Document violations of company policies/procedures and collaborate with Human Resources Manager to conduct appropriate corrective action, up to and including termination.
  • Contribute to store sales and profitability by effectively managing all aspects of the meat department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and guest service.
  • Implement and maintain new store or department standards and policies.
  • Conduct Huddle Ups for all Meat associates to communicate department or company news, changes, and wins.
  • Observe sales floor and back stock conditions; take action to correct areas of opportunity.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Communicate and work cooperatively with Store Director, Meat Director, Meat Sr. Director, and other Department Managers to maintain standards and exceed guest expectations.
  • Oversee all aspects of the Meat Department to ensure they are running smoothly.
  • Fulfill special orders, or delegate to appropriate associate for task execution.
  • Ensure correct signage is represented throughout the department.
  • Provide exceptional guest service and live Boomerang Principal while leading by example.
  • Assist guest with finding items they are looking for on service counter and sales floor.
  • Address guest concerns and resolve issues when a guest is not satisfied with the service or product received.
  • Assist all Meat department associates with daily responsibilities while leading by example.
  • Develop Assistant Manager and/or Department Leads to prepare for advancement opportunities and maintain standards of the department.
  • Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
  • Required to maintain food safety logs and verification and compliance of Department food safety logs.
  • Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
  • Other duties as assigned.
Qualifications
  • High School Education or equivalent combination of education and experience.
  • 5+ of leadership experience (at least 2 years as manager) - retail or restaurant preferred.
  • WI Certified Food Manager License (Festival to reimburse associate obtains while employed).
  • Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions.
  • Ability to deal tactfully and effectively with guests and associates.
  • Exceptional oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
  • Thorough understanding of all safety requirements and company safety policies.
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, proper lifting techniques, proper scanning techniques, hand truck, trash compactor.
Physical Demands and Work Environment
  • The employee must possess the ability to stand in place for a long period of time; walk the store; bend, stoop, and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
  • This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
  • Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
  • This position requires the employee to lift up to 80 pounds on an occasional basis.
  • May be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor.
Work Schedule

The Meat Department Manager is a full-time salaried position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

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