Customer Service Liaison

2 days ago


O'Fallon, Missouri, United States TPSC Transportation Products Sales Company - O Fallon, MO Full time
Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at TPSC Transportation Products Sales Company in O Fallon, MO. In this role, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our clients.
Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process quote and project bid requests, and provide accurate information to customers
  • Acknowledge and respond to customers and business partners in a timely fashion
  • Collaborate with the service team to resolve product repairs, work in progress, and billing issues
  • Build and maintain strong relationships with customers through effective communication and problem-solving skills
  • Utilize active listening techniques to understand customer needs and provide solutions

Requirements
  • High school diploma or equivalent
  • Previous experience in customer service or a related field is preferred
  • Proficiency in using computers and customer management software
  • Excellent verbal and written communication skills
  • Ability to work well under pressure and prioritize tasks effectively

What We Offer
  • Competitive compensation package
  • Paid time off and career growth opportunities


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