Customer Service Representative

2 days ago


O'Fallon, Missouri, United States Independent Community Bank Full time
Job SummaryWe are seeking a highly motivated and dedicated Customer Service Representative/Bank Teller to provide exceptional customer service and support to our clients. The ideal candidate will have excellent communication and math skills, as well as a friendly and positive attitude.Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage cash transactions and provide information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services
Requirements
  • Previous experience in customer service and bank teller operations is preferred
  • Ability to build rapport with clients and provide excellent customer service
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
About UsIndependent Community Bank has been serving our community since 1959. We are committed to providing exceptional customer service and support to our clients.

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