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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless buying and selling experience for our customers.
Key Responsibilities- Provide personalized support to customers throughout their car-buying journey, from initial inquiry to final sale.
- Conduct thorough vehicle inspections and assessments to ensure accurate appraisals and sales.
- Process sales paperwork and manage customer contracts with attention to detail and accuracy.
- Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- Stay up-to-date on product knowledge and sales strategies to effectively communicate with customers and meet their needs.
- High school diploma or equivalent required; sales and customer service experience preferred.
- Valid driver's license and ability to lift up to 25 pounds.
- Basic computer skills and proficiency in Microsoft Office Suite.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
CarMax is a leading retailer of used cars, committed to delivering an honest and transparent customer experience. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
