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Customer Service Representative

2 months ago


O'Fallon, Missouri, United States Enterprise Holdings Full time

{"h1": "Customer Assistance Representative Sr", "p": "At Enterprise Holdings, we are committed to delivering exceptional customer experiences. As a Customer Assistance Representative Sr, you will play a vital role in providing top-notch service to our customers, both internal and external. Your primary responsibilities will include assisting customers with their rental needs, providing administrative support, and acting as a backup for rental operations in a large home city branch or airport location.", "ul": [{"li": "Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner"}, {"li": "Assist customers with their rental needs, including answering questions, processing returns, and checking in vehicles"}, {"li": "Provide administrative support, including data entry, filing, and other tasks as assigned"}, {"li": "Act as a backup for rental operations, including managing the rental process, handling customer complaints, and resolving issues"}, {"li": "Maintain a clean and organized workspace, adhering to company standards and procedures"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate of $15"}, {"li": "Opportunities for career advancement and professional growth"}, {"li": "A dynamic and supportive work environment"}, {"li": "Comprehensive training and development programs"}, {"li": "A range of benefits, including paid time off, health insurance, and retirement savings plan"}], "h3": "Requirements", "ul": [{"li": "High school diploma or equivalent required; associate's or bachelor's degree preferred"}, {"li": "Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support"}, {"li": "Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years"}, {"li": "No drug or alcohol-related convictions on driving record in the past 5 years"}, {"li": "Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future"}]