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Healthcare Patient Liaison
2 months ago
Pinnacle Fertility stands as the leading physician-focused fertility care platform in the nation, collaborating with over 25 exceptional fertility clinics and comprehensive service providers across the country.
With a shared vision of making dreams of parenthood a reality, our clinics utilize cutting-edge technology and processes, delivering compassionate patient care and extensive fertility treatment options. This ensures that families receive a personalized experience throughout their journey to parenthood.
The role of Patient Care Coordinator is a fantastic opportunity for individuals eager to play a crucial role in the fertility journey of patients aspiring to become parents.
If you possess a customer service-oriented mindset, show compassion, and thrive in a dynamic environment with diverse responsibilities, this position may be a perfect fit for you.
As a Patient Care Coordinator at Pinnacle, you will engage with patients throughout their journey, collaborating closely with a multidisciplinary team to deliver outstanding patient care.
We are looking for a dedicated Patient Care Coordinator to join our team.
Key Responsibilities:
- Maintain a high school diploma or equivalent.
- Possess 2 years of experience in a medical receptionist or front office coordinator role, preferred.
- Exhibit excellent verbal and written communication skills to effectively interact with patients, medical staff, and colleagues.
- Familiarity with medical terminology is preferred.
- Demonstrate strong organizational skills to efficiently manage appointment schedules, patient records, and administrative tasks.
- Prior experience in a customer-facing role, particularly in a healthcare or clinical setting, is advantageous.
- Ability to manage multiple tasks simultaneously while remaining composed under pressure.
- Comfortable with basic computer applications and capable of learning clinic-specific software and electronic medical record (EMR) systems.
- Meticulous in recording patient information and ensuring accuracy in administrative duties.
- Willingness to collaborate with medical staff and colleagues to provide comprehensive patient care.
- Adaptability to work in a dynamic healthcare environment with varying patient volumes and schedules.
- Commitment to maintaining patient privacy and confidentiality in accordance with healthcare regulations.
Compensation & Benefits:
The hourly compensation for this position ranges from $20.00 to $25.00, determined by factors such as experience, skills, and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be discussed during the interview process.
Diversity & Inclusivity:
At Pinnacle Fertility, we are committed to serving everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. We recognize and celebrate the diversity of our patients and actively promote diversity within our organization. As an equal opportunity employer, we strive to maintain a safe and inclusive work environment for all. We believe that a diverse team enables us to better serve our patients and fosters innovation and opportunity within our field.
We encourage qualified applicants from all backgrounds, abilities, and life experiences to explore our employment opportunities.
