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Healthcare Access Specialist
2 months ago
Mass General Brigham is a leading healthcare organization dedicated to providing exceptional patient care. We are committed to fostering a supportive environment that enhances the patient experience.
Position OverviewThe Patient Access Representative plays a crucial role in our healthcare delivery system. This position involves:
- Facilitating Patient Engagement: Ensuring that patients receive timely and efficient access to our healthcare services.
- Managing Patient Information: Accurately handling patient data and ensuring confidentiality.
- Providing Customer Support: Assisting patients with inquiries and guiding them through the access process.
As a Patient Access Representative, your responsibilities will include:
- Greeting patients and addressing their needs with professionalism.
- Coordinating appointments and managing scheduling effectively.
- Communicating with various departments to ensure seamless patient flow.
Ideal candidates will possess strong communication skills, a background in customer service, and a commitment to enhancing the patient experience. Experience in a healthcare setting is preferred.
Join Us in Our MissionAt Mass General Brigham, we strive to deliver the highest quality of care. We are looking for dedicated individuals who share our passion for patient-centered service.
