Lead Operations Engineer

3 days ago


Charlotte, North Carolina, United States Brightspeed Full time
Job Description

Brightspeed is seeking a highly skilled Lead Operations Engineer to join our Network Operations SS7 Tier III Engineering team.

Key Responsibilities:

As a Lead Operations Engineer, you will be responsible for:

Providing technical leadership and guidance to the team on SS7 network operations.

Assuming ownership and accountability for SS7 network issues and resolving complex problems.

Developing and reviewing documentation, such as Methods of Procedures (MOP), Technical Job Aids, and Vendor Manuals.

Communicating with vendors, internal Brightspeed workgroups, and local and interexchange carriers.

Requirements:

To be successful in this role, you will need:

8+ years' experience in a SS7 Engineering or Tier III/IV Network Operations environment.

Subject matter expert on Oracle / Tekelec Eagle STPs, and Ericsson SCPs hardware and configuration.

Extensive knowledge of troubleshooting low speed link issues at the DS0 and DS1 level.

High level of expertise with channel banks, DSU, CSU, OCU, and DS0DP.

Bonus Points:

Experience with SIGTRAN, Oracle OCPIC, Circuit Emulation for SS7, scripting or automation of triage for SS7 alarms, NMA / RFM, and experience working in DMS 100/10, DCO, GTD5, EWSD, and 5ESS switches.

Education:

Bachelor's degree or higher in Telecommunications, Information Technology, Networking, or Computer Programming.



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