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Operations Support Specialist

2 months ago


Ramsey New Jersey, United States Konica Minolta Business Solutions, U.S.A., Inc. Full time

About the Role:

Konica Minolta Business Solutions, U.S.A., Inc. is seeking an Administrative Operations Specialist to join our team. As an Administrative Operations Specialist, you will play a critical role in ensuring the smooth operation of our business.

Key Responsibilities:

  • Process orders and transactions in a timely and accurate manner.
  • Provide customer support and respond to customer inquiries.
  • Manage and maintain customer data and records.
  • Review and edit orders for submission to the National Account Customer Care Center.
  • Set up and maintain maintenance contracts for customers.
  • Review and monitor lease fundings and follow up as needed.
  • Perform general office support functions as required.

Requirements:

  • High School diploma or higher educational degree.
  • Intermediate level knowledge of Microsoft Excel and Word.
  • Strong communication and organizational skills.
  • Ability to multi-task and work effectively in a high-stress environment.
  • Experience with SAP or demonstrated ability to learn SAP or similar systems.

About Us:

Konica Minolta Business Solutions, U.S.A., Inc. is a leading provider of office technology solutions. We are committed to delivering exceptional customer service and supporting our clients' digital transformation.