Print Services Operations Manager

2 days ago

Washington, Pennsylvania, United States Forrest Solutions Full time
Job Title: Print Services Operations Manager

Location: Washington DC

Pay Rate: $28-29/Hr

Forrest Solutions is seeking a highly organized and detail-oriented Print Services Operations Manager to join our team. The successful candidate will oversee daily print services operations, prioritize and coordinate incoming print requests, and ensure high-quality production.

Key Responsibilities:
  • Manage daily print services operations, ensuring all printing, copying, and binding tasks are completed accurately and on time.
  • Prioritize and coordinate incoming print requests from various departments, ensuring clarity of instructions, adherence to deadlines, and quality standards.
  • Operate, maintain, and troubleshoot a range of printing equipment, including high-speed digital printers, large format printers, copiers, and binding machines.
  • Perform quality checks on all print jobs to ensure accuracy, proper formatting, and compliance with brand standards and client requirements.
  • Train and mentor print associates in equipment operation, best practices, and quality control processes to enhance efficiency and output quality.
  • Monitor and manage inventory of printing supplies, including paper, toner, and binding materials, and place orders to prevent supply shortages.
  • Develop and implement standard operating procedures (SOPs) to streamline workflow, reduce waste, and improve turnaround times.
  • Collaborate with internal teams to provide custom print solutions for complex projects and special requests.
  • Manage relationships with external vendors for equipment maintenance, repairs, and supply procurement.
  • Prepare reports on print volume, costs, and service performance metrics for management and budgeting purposes.
  • Ensure compliance with company policies, legal regulations, and safety standards within print services operations.
Qualifications:
  • High school diploma or equivalent required.
  • Proven experience in print services or reprographics, ideally in a supervisory or leadership role.
  • In-depth knowledge of digital printing, finishing techniques, and print production processes.
  • Strong leadership and team management skills with a focus on training, coaching, and improving team performance.
  • Proficiency in operating and troubleshooting a variety of printing and binding equipment.
  • Excellent organizational and multitasking skills with high attention to detail.
  • Strong communication and interpersonal skills for effective collaboration across teams.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and print management software.
  • Ability to lift and move heavy materials and equipment as needed.
  • Prior experience in office services, with a preference for candidates who have worked in professional corporate or legal environments.
  • Strong attention to detail, especially in managing print and reprographics tasks.
  • Ability to multitask and manage responsibilities in a fast-paced environment.
  • Excellent communication and organizational skills, with a focus on delivering high-quality customer service.
  • Experience with mailroom operations, supply management, or hospitality-related services is a plus.

Forrest Solutions is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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